01 Who We Are
Lodi 291 operates the online gaming platform accessible at lodi291.best, offering Filipino
players access to casino games, card games, sports betting, and related entertainment
services. For the purposes of this Privacy Policy, "Lodi 291," "we," "us," and "our"
refer to the operator of this platform.
Lodi 291 acts as the data controller for personal information collected through the platform.
This means we determine the purposes and means by which your personal data is processed. If
you have any questions about how we handle your data, please contact us at
support@lodi291.best.
02 What Data We Collect
Lodi 291 collects personal information in the following categories. We only collect what
is genuinely necessary for the purposes described in this policy.
Identity and Contact Information
- Full legal name
- Date of birth
- Email address
- Mobile number
- Residential address in the Philippines
- Government-issued ID number (for KYC verification)
Financial Information
- GCash or Maya mobile number linked to your account
- Bank account details (when used for deposits or withdrawals)
- Visa/Mastercard details (processed securely through our payment gateway — we do not store full card numbers)
- Transaction history on the Lodi 291 platform
Account and Activity Data
- Username and account preferences
- Login timestamps and session duration
- Games played, bets placed, and game history
- Bonus claims and wagering activity
- Customer support communications
Technical Data
- IP address and approximate location
- Device type, operating system, and browser
- Cookie and session data (see Section 7)
We do not collect or store sensitive personal information such as biometric data, health records, or political affiliations. We only ask for what's needed to run the platform and protect your account.
03 How We Collect Your Data
Your personal information is collected through the following means:
- Registration form: When you sign up for a Lodi 291 account, you provide your name, contact details, and date of birth directly.
- Identity verification (KYC): When you submit documents to verify your identity before withdrawing, we collect the information on those documents.
- Payment processing: When you make a deposit or withdrawal, your payment provider shares the transaction details necessary to complete the transfer.
- Platform usage: As you use Lodi 291, we automatically collect data about your activity, session details, and device information to keep the platform running properly.
- Customer support: When you contact our support team via email or live chat, we retain records of those communications.
- Cookies and similar technologies: See Section 7 for full details on how we use cookies.
04 Why We Use Your Data
The table below summarises the primary purposes for which Lodi 291 uses your personal data.
| Data Type |
Purpose |
| Identity & Contact |
Account creation, identity verification (KYC), fraud prevention, communications about your account |
| Financial Data |
Processing deposits and withdrawals, detecting fraudulent transactions, compliance with anti-money laundering regulations |
| Account Activity |
Delivering the gaming service, calculating and distributing winnings, applying bonus terms, responsible gaming monitoring |
| Technical Data |
Platform security, detecting unauthorised access, troubleshooting technical issues, improving platform performance |
| Support Communications |
Resolving your queries, improving support quality, maintaining records as required by applicable regulations |
| All Categories (aggregated) |
Platform analytics and improvement — using non-identifiable aggregated data to understand how players use the platform |
05 Legal Basis for Processing
Under the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, Lodi 291
relies on the following legal grounds to process your personal data:
- Contractual necessity: Processing is necessary to fulfil our obligations to you as a player — including account management, game delivery, and payment processing.
- Legal obligation: We are required to collect and retain certain data under Philippine anti-money laundering regulations and gaming compliance requirements.
- Legitimate interests: We process some data to protect the security of the platform, prevent fraud, and improve our services, where these interests are not overridden by your rights.
- Consent: Where we rely on your consent (for example, for marketing communications), you may withdraw that consent at any time by contacting us at support@lodi291.best.
06 Who We Share Your Data With
Lodi 291 does not sell your personal data. We share it only where necessary, with
the following categories of recipients:
- Payment processors: GCash (GXI), Maya (Voyager Innovations), GrabPay, and banking partners process transactions on our behalf. They receive only the data necessary to complete your payment.
- Identity verification providers: KYC service providers who assist us in verifying your identity in compliance with anti-money laundering requirements.
- Fraud prevention services: Third-party providers who help us detect and prevent fraudulent activity on the platform.
- Regulatory authorities: Philippine government bodies and regulators may require us to disclose data as required by law. We comply with all lawful requests.
- Technology service providers: Hosting, cloud infrastructure, and platform technology providers who process data on our behalf under strict data processing agreements.
All third parties who process your data on behalf of Lodi 291 are bound by contractual obligations to handle your data securely and only for the specified purpose. We do not allow them to use your data for their own purposes.
07 Cookies & Tracking Technologies
Lodi 291 uses cookies and similar technologies to make the platform work properly and
to understand how players use it. Here's a breakdown of what we use and why:
- Essential cookies: Required for the platform to function. These manage your login session and maintain security. Without them, the site cannot work. You cannot opt out of essential cookies.
- Analytics cookies: Help us understand how players navigate the platform — which pages are visited most, where people encounter issues, and how the overall experience can be improved. Data collected is aggregated and not linked to individual users.
- Preference cookies: Remember your settings and preferences so you don't have to re-enter them every visit — for example, your language or game view preferences.
- Security cookies: Detect suspicious behaviour and help protect your account from unauthorised access.
You can manage your cookie preferences through your browser settings. Note that
disabling non-essential cookies will not affect your ability to use the core features
of the Lodi 291 platform, though some preferences may not be saved between sessions.
08 Data Retention
Lodi 291 retains your personal data only for as long as necessary to fulfil the
purposes described in this policy, or as required by Philippine law.
- Active accounts: Your data is retained for the full duration of your account being active on the platform.
- Closed accounts: Following account closure, certain data — particularly financial transaction records and identity verification documents — must be retained for a minimum of five (5) years under Philippine anti-money laundering regulations.
- Support communications: Records of support interactions are retained for up to three (3) years for service quality and dispute resolution purposes.
- Technical logs: Server and security logs are typically retained for ninety (90) days before being deleted or anonymised.
Once the applicable retention period has expired and there is no legal reason to retain
your data further, Lodi 291 will securely delete or anonymise it.
09 Data Security
Protecting your personal and financial data is a core responsibility at Lodi 291. We
implement a range of technical and organisational measures to safeguard your information:
- SSL/TLS encryption for all data in transit between your device and the Lodi 291 servers.
- Encrypted storage for sensitive data including payment information and identity documents.
- Role-based access controls — only authorised personnel with a specific need can access personal data.
- Regular security audits and vulnerability assessments of the platform.
- Two-factor authentication (2FA) available for player accounts to add an extra layer of protection.
- Incident response procedures in place for potential data breaches, with notifications to affected players and relevant authorities as required by law.
While we take every reasonable precaution, no online system can guarantee absolute
security. We encourage you to use a strong, unique password for your Lodi 291 account
and to avoid logging in from shared or public devices.
10 Your Rights Under Philippine Law
Under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following
rights in relation to your personal data held by Lodi 291:
